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We are currently recruiting a Center Medical Director for our brand new group, Partners in Primary Care of Gastonia, NC. This is an exciting opportunity to be apart of a group that follows a Value-Based model, rather than a Fee for Service or RVU based model. We believe in quality over quantity; therefore our providers see in between 12 and 15 patients per day and are incentivized based on how well they take care of the patient. Please contact us for more information.

The Center Medical Director (CMD) working in coordination with the other members of the Center Leadership Team and under direction of the Vice President of Clinical Operations shall deliver the highest quality healthcare in a population health environment. The CMD will also carry a panel of patients. The Center Medical Director is subject to the standards of care adopted by the Physician Association and the Chief Medical Officer of Partners in Primary Care. As a member of the Center Leadership Team, the CMD interacts and consults with other team members as it pertains to center activities such as interviewing, hiring, disciplinary process, coaching and other responsibilities as needed.

Major Duties and Responsibilities:

Patient Care
Assures personal compliance with licensing, certification, and accrediting bodies.
Participates with other Center Medical Directors to provide consistent medical practice in an area/region.
Evaluates and treats center patients in accordance with standards of care.
Sets level of medical care and quality for patients and monitors care using available data and chart reviews.
Completes all medical record documentation appropriately after each patient encounter or prior to end of shift.
Calls patients to ensure their well-being as needed following center visits.
Implements policy and protocol defined by VP Medical, Medical Advisory Committee and Chief Medical Officer.
Meets with VP Medical about quality of care, policy, procedure and records issues and to develop best practice medical and process management protocols.
Meets with staff clinicians and ancillary support staff about practice patterns and Partners in Primary Care philosophy.
Meets with center clinicians and ancillary support staff as necessary to review outcome data, quality management metrics and other metrics, and assure proficiency in the policies, procedures and care protocols in accordance with PiPC population health model.
Recommends potential growth opportunities for new or existing services within the Center.
Assists in scheduling and medical coverage for company owned or Physician Association managed centers.
Participates in the local primary care on-call program of Partners in Primary Care and Physician Association.
Assists in the coordination of patient services, including but not limited to specialty referrals, hospital and SNF coordination , durable medical equipment and home health care.

Responsible for decisions and input relating to hiring, transfers, disciplinary actions, grievance discussions, coaching development and recommendation of actions, demotions, and termination decisions as applicable for specific discipline and/or center staff.
Consults with, and provides feedback to, the Center Leadership Team regarding the eligibility of the candidate(s) for hiring.
Conducts and supervises orientation and training for center medical support staff, clinicians and students covering Partners in Primary Care's standard of care, philosophy, protocols and process management, as applicable.
Participates in continuing education program for center clinicians and back office medical support staff.
Coordinates the center's staff schedules to ensure efficient productivity while meeting client needs.
Conducts performance management process of clinicians with input from Center Leadership Team.
Coaches clinicians and colleagues on service, performance and other job related issues, as appropriate and necessary.
Addresses clinician disciplinary concerns and conducts the disciplinary action discussions, as applicable, (after consultation with management and HR).
Monitors clinicians performance and determines if issue(s) have been corrected and/or if further development/disciplinary action is necessary.
Promotes and ensures clinician development and a positive and effective team environment.
Consults with VP Medical on recruiting activities and candidates; additional consultation as required to staff and support market-based worksite, mobile, and episodic care services.

Center Leadership Team Responsibility
Interacts and consults with each member of the Center Leadership Team (CLT) regarding the center activities such as:
Center strategy and growth;
Participation in the periodic CLT and center staff meetings;
Determine best recruiting requirements necessary to meet job/position requirements and center objectives
Consult as a team on the hiring decisions of the best candidates who:
Possess the required qualifications/skills and behavioral competencies;
Will meet company/center service standards and position expectations; and
Display the manner/attitude, philosophy and characteristics to support the Company's core values.
Consult as a team on center staff performance management including performance evaluation, disciplinary actions and termination decisions, as applicable and appropriate. Colleague performance management include:
Provide regular coaching and feedback to improve colleague performance.
Empower center colleagues to assess center processes and work flows to continuously improve the patient experience.
Assign/Delegate duties with follow up to ensure completion.
Work schedule management.
Other center leadership team responsibilities that may arise as needed.

Center Operations/Customer/Health System Relationship Management
Works closely with the Center Operations Director to facilitate efficient operations.
Develops effective health system relations and engages in projects and activities that develop or improve patient services related to hospital, SNFs and rehabilitation facilities.
Participates in new business development including client meetings and presentations as needed.
Perform site visits as needed to new and existing companies in an effort to solidify relationships with client companies.

Valid North Carolina medical license
Board Certification or Eligibility in Family Medicine, Internal Medicine or Geriatric Medicine
ACLS certification preferred
Minimum of two to five years experience
Ability to supervise, evaluate, coach and develop staff
Ability to put patients first and enjoy treating patients.
Superior patient/customer service and bed side manner skills
Must be a team player in a multidisciplinary environment
Skilled in reviewing the clinical work of others according to professional standards and practice guidelines
Working knowledge of medical office administration and procedures
Preferred experience with electronic medical record
Familiarity with corporate human resource policy and practice
Knowledge of Medicare guidelines and coverage
Knowledge of HEDIS quality indicators
Humana physicians practice under several
operating brands, whether Continucare,
Metcare, CAC Florida, or Partners in
Primary Care.

Humana listens to physicians like you who
deliver care to help us rethink how patients
can be healthier and happier. This includes
reinventing the way Humana-employed
physicians are rewarded to spend their
workday; so, they can have both more time
with their patients and a healthy work-life

At Humana, you can be dedicated to more
than just your career, without sacrificing
compensation. For instance, weve
learned that many physicians meet their
compensation goals by increasing patient panel
size, which means less time at home.
Humana is committed to changing that
dynamic. We are on a mission to improve
population health and simplify the ways
you can achieve better outcomes with
your patients