Frequently Asked Questions

Questions? Here's some info that might help.

Your CareerMD Account

How do I log into my CareerMD account?

From the CareerMD homepage, click “For Employers” at the top of the screen. Then, click the “Employer Login” button and enter your email address and password. Here is the link to the Account Login page: https://careermd.com/employers/login.aspx

How can I add, edit or remove contacts on my account?

Please email CustomerService@CareerMD.com with any contact changes that need to be made to contacts on your account. A CareerMD representative will be in touch with you to confirm that the changes have been made to your account.

How can I edit my company's name, address or website?

Please email CustomerService@CareerMD.com with any contact changes that need to be made to your account. A CareerMD representative will be in touch with you to confirm that the changes have been made to your account.

I forgot my password - how can I retrieve it?

Click on the "Forgot Password" link on the employer login page – your password will be emailed to you. You may also email CustomerService@CareerMD.com to have a representative email your password to you.

I do not have a login password - how can I create one?

If you currently receive emails from CareerMD, then you most likely have a login password. If you do not know it, you can click the "Forgot Password" link from the employer login page. If you do not have a password assigned or do not receive emails from CareerMD, please send an email to CustomerService@CareerMD.com and request to have a login password created. Please be sure to include your complete contact information and the name of your organization.

How do I view my order history for the Career Fairs, E-Bulletins or Print Guides?

Log into your CareerMD account and click on "View Orders".

How can I obtain receipts?

A confirmation/receipt email is sent right after an order is placed online. Employers can also print their order confirmation page, which is the last page when placing an order online. Please be sure to save all email receipts for your records. Duplicate receipts can be printed by clicking the blue “Print Receipt” link on the View Orders page when you are logged into your account.

What is my company profile, and how can I view or edit this information?

Employers can publish a profile at no cost, to give residents and fellows a detailed overview of your institution. You can offer specific information about working at your institution, from benefits and work environment to the area in which you are located. Your company profile is tied to each job listing that is posted on CareerMD.com. You can view or edit your company profile by logging into your CareerMD account and clicking on "Post/Edit Profile".

How can I change my password?

You can change your password to something more memorable by logging into your CareerMD account and clicking on the "Change Password" link from your account homepage.

How do I remove myself from CareerMD email notifications?

Please email CustomerService@CareerMD.com with your specific requests.

Can search firms post on CareerMD.com?

Not at this time. Please note that, as of January 1, 2012, CareerMD products and services will be available only to in-house physician recruiters.

Career Fairs

How can I register for upcoming events?

To register for an upcoming CareerMD event, log in to your account and click the "Register for Events" link, under the “Purchase Services” title. You must use this online system and pay by credit card at the time of registration. CareerMD cannot "hold" event reservations.

What is included in the registration fee?

Registration entitles your organization to event access and admission for two representatives. It also entitles your organization to (1) a complete lead list of all residents and fellows who participate in the event, (2) inclusion in the Participating Employers Guide and the Physician Opportunities Guide, and (3) prominent exposure for your organization in all promotional materials for this event, including website exposure and listings in numerous print and email invitations sent directly to residents, fellows and training programs throughout the area.

How do I access the list of residents and fellows who are participating in a career fair?

You can access this information by logging in to your CareerMD account and clicking the "Download your attendee lists" link. Information about residents and fellows who participate in a given event is available as soon as you register to exhibit. If you are a search firm, you will gain access to this list after the event has occurred. The final list for each event, made current by information collected at the event, is typically available 5 business days after the date of the event. Candidate data typically includes the candidate's name, email address, training program, specialty, and year of completion. Candidates are requested, but not required, to submit their CVs, so this information may or may not be included for each candidate. The list for each event includes not only those residents and fellows who attended, but also any candidates who registered to attend but did not actually do so.

How many residents and fellows typically attend a CareerMD Career Fair? What specialties will be represented? Are mid-levels also included?

Past attendance at events is often a good indicator of future attendance, and so CareerMD publishes past attendance for all cities here: www.careermd.com/employers/careerfairs.aspx. Although many residents and fellows RSVP for CareerMD Career Fairs ahead of time, many others do not, and wait to register until the day of the event. Therefore, it is not possible to predict the number of attendees at a given event, or to know what the exact mix of specialties will look like. Attendance is typically a reflection of the number and type of trainees in the area, and typically includes a mix of primary care and specialist trainees. In addition to residents and fellows, job-seeking midlevels (PA's and NP's) are often also present at CareerMD Career Fairs. CareerMD Career Fairs are promoted through training programs and directly to residents and fellows in the area. To see a complete list of teaching hospitals invited to each event, click on any city name here: www.careermd.com/employers/careerfairs.aspx

I am registered to attend an upcoming Career Fair. Is there anything that I should do ahead of time? Where can I find event details?

Log in to CareerMD to update your current job postings and employer profile. As soon as you register for a Career Fair, your organization will automatically be listed as a "Featured Employer" on the CareerMD website and in all promotional materials for the event; your job postings and profile will be made available to residents and fellows. Please feel free to contact pre-registered residents and fellows in advance. You can access their information by logging in to your CareerMD account and clicking the "Download Attendee Lists" link. Specific details about each event are listed on the website - please consult the page for your Career Fair to verify location, time and other details before the date of the event.

Where can I find information about event logistics?

Location and other information about each Career Fair can be found by clicking the appropriate city name on this page: www.careermd.com/employers/careerfairs.aspx. Please make sure to double check the date and location for the event when gathering information about the career fair of interest.

What should exhibitors bring to the event? How is the room set up? How are tables assigned? Will exhibitors have access to electricity or internet?

Please check the individual web page for your city to verify set up time, as this may vary by event. Employers are assigned locations ahead of time by CareerMD and this cannot be changed. Note that if you have completed two registrations for your organization, your assigned locations will be placed adjacent to one another. Each exhibitor station will be identified by complimentary signage provided by CareerMD (signage displays your organization’s name and logo). Exhibitors may bring printed materials for distribution to residents and fellows, such as brochures, flyers, business cards, etc. At this time, free-standing booths, floor banners and tabletop displays are not permitted. Attire at the event is typically business casual. Name tags are provided. Light refreshment is provided at some, but not all, events, so exhibitors should plan accordingly. CareerMD cannot guarantee access to electricity or internet inside the event room.

I am shipping a box of brochures to a Career Fair. When should I schedule my package(s) to arrive?

Please check the event page for your Career Fair for specific instructions about shipping to and from your venue. We recommended that you schedule packages to arrive at Career Fair venues no more than two days prior to an event.

My organization recruits for just one specialty. Should we attend a Career Fair?

While single specialty employers are welcome to participate in CareerMD Career Fairs, these events are generally more productive for organizations that recruit for numerous specialties and subspecialties. If your organization recruits for just a single specialty, we recommend that you consider a CareerMD service that will enable you to target only the specialty you seek. We suggest that you post your job online (complimentary), that you place an ad in an E-Bulletin ($215/job), or that you subscribe to the CareerMD Candidate Database ($280/month). Information about these other products can be found on our website.

Where can I see the list of events my organization is registered to attend?

You can view your organization's upcoming career fair registrations by logging into your CareerMD account and clicking the "View Orders" link under the Account Settings title of your account page.

What should I do if I need to cancel my career fair registration? Can I receive a refund or credit?

If you need to cancel your registration for an event, log in to your account and click the "Cancel event" link in the "View Orders" section of the page. Per our cancellation policy, cancellations made with more than 30 days' notice may receive a 75% refund of the registration fee. Cancellations made within 30 days are not eligible for a refund. CareerMD does not offer credits, and registrations cannot be transferred or swapped from one event to another.

E-Bulletins

Who receives E-Bulletins?

E-bulletins are sent by email directly to residents, fellows and training programs nationwide. For distribution information on specific specialties, click on the blue link for additional details on the number of residents, fellows and programs to whom our E-bulletin is sent out.

What is the cost to advertise in the E-Bulletins?

The cost per advertisement is $215, which covers one distribution.

When are the E-Bulletins distributed or published?

A new E-Bulletin is published (i.e. sent out via email) every other Tuesday. Please refer to the publication dates listed under each bulletin category on the E-bulletin page.

How do I purchase an ad in an E-Bulletin?

If your job listing is already posted online, log into your account and click on "Buy Now" under the E-Bulletin section your account page. From here, you can choose which listing you would like to include in the upcoming CareerMD E-Bulletin. If you need to add or edit your listing, please do so before placing your order, via the link to "Post/Edit Jobs" on the My Account page. Once you save your changes, a screen will appear asking if you'd like to email your vacancy for $215. Click "Yes" and continue through the payment steps.

Can I edit my ad after placing an order?

Yes. You can edit your job listing any time before the submission deadline, even if you've already placed your order. To edit your listing, click on "Post/Edit Jobs" on your account page.

How can I review my past orders?

To view your E-Bulletin order history, log into your CareerMD account and click on the "View Orders” link.

How can I see the version of my ad that candidates see?

The most recent E-Bulletin issues are published on our E-Bulletins webpage. Click the blue link to review a recent sample under the appropriate specialty name.

Is there a word limit for E-Bulletin ads?

No. Each E-Bulletin entry includes the first 2-4 lines of your job listing, your contact information, and a link to view the complete listing online. Please make sure to update your contact information and job listing before

Job Postings

What types of opportunities are posted on the CareerMD.com online job database?

Employers can post employment, fellowship and/or residency opportunities for residents, fellows, and practicing physicians. Employment opportunities can include full-time, part-time, locum tenens, in-house, contracted, clinical and/or research opportunities.

Who visits CareerMD's job database?

CareerMD's online job database is a resource for residents, fellows and practicing physicians who are looking for employment, fellowship and/or residency opportunities.

What is the cost to post opportunities on CareerMD's online job database?

There is no cost to post employment, fellowship or residency opportunities on CareerMD.com.

How long does a listing stay posted online?

Listings are posted on CareerMD.com until employers choose to deactivate them. We suggest deactivating a listing as soon as the position is filled. Employers can also refresh their opportunities at any time, which will bring those listings to the top of search results.

How can I add/remove/refresh/edit my job postings?

You can adjust your postings by logging into your CareerMD account and clicking on "Post/Edit Jobs" link on your account page.

How can I view what my listing looks like to the physicians?

You can view your listing as it appears to the residents and fellows by going to our physicians website ("Home") and searching by Job ID number: www.careermd.com/default.aspx

How will candidates contact me?

Interested candidates can email the designated applicant contact directly through our website, by clicking on the "Email this employer" button that is tied to your listing. Candidates can upload their CV and include other relevant contact information in this email. Candidates may also contact you via your phone/fax numbers or your website, if that information is provided in your applicant contact profile or job description.

How can I protect my contact information?

We suggest including as little contact information as possible in the text description of your ad. Candidates can contact you via email directly through our website, so there is no need to type out your email address in the job description of the ad. However, if you would like to provide additional contact information in the job description section, you're welcome to do so.

Are search firms allowed to post on the CareerMD job database?

Yes, search firms are welcome to post vacancies on CareerMD.com. When searching for jobs, physicians have the option to include or exclude search firm opportunities.

Are search firms allowed to contact in-house recruiters using CareerMD's job database?

No. Search firms are prohibited from using CareerMD's job database to contact in-house recruiters. We request that employers notify CareerMD if they are contacted by a search firm through our online job database. Emails can be forwarded to CustomerService@CareerMD.com.

Candidate Database

I am ready to start contacting candidates. How do I subscribe to the service?

To subscribe to the Candidate Database, log in to your CareerMD account and click the "Subscribe Now" link underneath the Candidate Database title. Subscriptions may be purchased in the following increments: 3 months, 6 months, or a full year.

What information is included in each candidate profile?

All profiles include the candidate's name, email address, current training program, year of transition, citizenship status and geographic preferences. In many cases, a candidate's profile may also include information about medical school and undergraduate education, personal information such as marital status, and possibly additional detail about the candidate's employment preferences.

How do I access information about candidates?

You can log in to your CareerMD account at any time and view candidates. Just click the "View Your Candidate Matches" link in the Candidate Database section of your account page.

If I hire a candidate through the Candidate Database, do I have to pay an additional fee?

No. The Candidate Database is a monthly subscription service. The cost is $280 per month. There are no additional fees, even if you hire candidates.

How many physicians are in the CareerMD Candidate Database?

The number of active candidates in the database varies by day. We are constantly adding new candidates and removing those who have already found employment. The current number of candidates in the database can be found here: http://www.careermd.com/employers/candidateProfile.aspx

I contacted one of my matches, and the candidate did not answer my email.

If you contact a candidate and do not receive a reply, we recommend that you follow up at least one time, as residents and fellows have busy schedules and may have missed your first email message. If, however, after two or three attempts, a candidate does not reply, you may conclude that he or she is not interested in your vacancy. CareerMD has no control over whether or not candidates in the database will respond to your emails.

How does CareerMD populate its candidate database?

Candidates enter into the candidate database through numerous channels. Many are residents and fellows who have attended CareerMD Career Fairs across the country. Others are active users of our website.

At $280/month, the CareerMD Candidate Database is far less expensive than other comparable databases. How and why is this?

Most of the candidate data in the CareerMD Candidate Database is self-reported by job-seeking residents and fellows. Because CareerMD does not need to maintain a staff to cold call and interview residents and fellows, we can provide candidate data at a relatively low cost.

Still have questions?

Call us at phone(800) 355-2626 or email us at emailCustomerService@CareerMD.com.